FREQUENTLY ASKED QUESTIONS
11. Can you pay by Credit or Debit card?
Public Water Supply District No. 2 in Raytown, MO will provide Credit Card as a
method of payment soon.
12. Can you pay with a check by phone?
Not yet available.
13. Options available if I am unable to pay?
The Water District in Raytown, MO does offer payment arrangements but is unable to
do so until after the past due date listed on the original bill.
Payment arrangements are handled on an individual basis. Arrangements
will not be offered once a customer is
disconnected due to a delinquent bill. Full payment will be
required on an account that is disconnected due to delinquency before service can
be reconnected.
14. Rechecking my reading?
A) Can the Water District recheck my reading?
The Water District can, at the customers' request,
recheck a reading. The District will sometimes recheck a reading before the
bill is even mailed.
B) Can I recheck my reading?
Yes, you may double check our reading.
15. Can I turn my own water on?
Under no circumstances is a customer allowed to turn their own
water on. This is particularly true in the case of a service that is disconnected
due to a delinquent bill. Additional charges and fees will be assessed against
customers' found to be tampering with a disconnected service.
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